K.N.Erve Technologies Pvt. Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website (knervetechnologies.com), submit an inquiry, or engage our services across software engineering, artificial intelligence, robotics, and educational programs.

By using our website or communicating with us, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms outlined here, please refrain from using our digital services.

We collect personal information that you provide to us directly when you fill out a contact form, request a project consultation, apply for an educational program, or communicate with our engineering team:

• Contact Details: Your full name, work email address, telephone number, and postal address.
• Organization & Project Info: Company or institutional name, business domain, project specifications, timelines, and budget expectations.
• Inquiry Documentation: Any RFP files, architectural notes, or resumes submitted voluntarily through our portals.
• System Logs: Non-personally identifiable technical information such as browser type, operating system, and IP address collected for server security.

We use the information we collect strictly for legitimate business and educational operations:

• Respond to your inquiries and provide requested technical proposals
• Understand your business requirements and offer tailored technology solutions
• Deliver contracted software, AI prototypes, robotics kits, and training sessions
• Communicate with you regarding project milestones, deliverables, and service updates
• Ensure platform security, prevent unauthorized activities, and comply with legal obligations

Our website uses strictly necessary cookies and functional storage to maintain session states, remember accessibility preferences, and protect form submissions from CSRF and spam abuse.

We do not use invasive third-party advertising trackers or sell browsing profiles to marketing brokers. You can configure or disable cookies through your browser settings, though certain functional features of the website may behave differently.

We do not sell, rent, or trade your personal data. Your information is only shared under the following limited conditions:

• Essential Infrastructure Providers: Trusted enterprise service providers (such as transactional email dispatch through Resend or cloud hosting) operating under confidentiality agreements.
• Legal Compliance: When strictly required by law, regulatory summons, or competent judicial orders within Nepal.
• Client Authorization: When you explicitly direct us to interface with third-party APIs or infrastructure vendors during client project execution.

We deploy robust administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration:

All transmissions on knervetechnologies.com are secured using modern Transport Layer Security (TLS 1.3 / HTTPS encryption). Access to customer communications is restricted to authorized personnel who need the data to fulfill their roles. While we strive to protect your data, no method of digital transmission or electronic storage is 100% impenetrable.

In accordance with applicable privacy legislation (including the Individual Privacy Act, 2075 of Nepal and international best practices), you have the right to:

• Request confirmation and access to personal data we hold about you.
• Request the rectification of inaccurate or outdated information.
• Request the permanent deletion of your contact records when there is no ongoing contractual or statutory requirement to retain them.
• Opt out of non-essential communications at any time.

To exercise any of these rights, simply email us at connect@knervetechnologies.com.

We retain inquiry messages and correspondence only as long as necessary to fulfill the purpose for which they were submitted-typically 12 months for general inquiries, unless an ongoing client contract is established.

Project documentation, invoices, and accounting records are preserved for the statutory retention periods mandated by applicable tax and commercial laws in Nepal.

Our website may contain links to external websites, open-source repositories, social channels, or educational resources. We have no control over the privacy policies or practices of third-party platforms and encourage you to review their respective policies before submitting personal data.

Our website and digital engineering services are intended for businesses, adult professionals, and academic partners. We do not knowingly collect personal data directly from children under 13 without verified parental or institutional consent.

When delivering school robotics and coding workshops, all enrollment and student data is administered strictly through accredited partner schools or legal guardians.

We may update this Privacy Policy periodically to reflect technological improvements, operational requirements, or legal amendments.

When material changes occur, we will update the "Last Reviewed" date at the top of this policy and notify clients where appropriate. Continued use of our site indicates acceptance of the revised terms.

If you have any questions, feedback, or data requests regarding this Privacy Policy, please reach out to our privacy and compliance team: