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K.N.Erve Technologies Terms of Service

TERMS OF SERVICE

These Terms of Service outline the rules, responsibilities and expectations for using our website and services. They help ensure a transparent, fair and mutually beneficial relationship.

1. Introduction

These Terms of Service ("Terms") govern your use of the website and services provided by K.N.Erve Technologies Pvt. Ltd. ("Company", "we", "our", or "us"), an engineering company registered and operating under the laws of Nepal.

By accessing or using our website (knervetechnologies.com), requesting a consultation, or engaging us for technical solutions, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

2. Use of Our Website

You may use our website for lawful, informational, and collaborative purposes only. In using this website, you agree that you will not:

  • Engage in any activity that could damage, disable, overburden, or impair server infrastructure.
  • Attempt to gain unauthorized access to any system, source repository, server, or database connected to our network.
  • Deploy automated scrapers, bots, or extraction scripts without prior written authorization.
  • Use our contact forms or channels to transmit unsolicited advertising, spam, malware, or unlawful materials.

3. Our Services

K.N.Erve Technologies Pvt. Ltd. delivers specialized engineering and educational services across four interconnected disciplines:

  • Software & Product Development: Web applications, mobile apps, enterprise cloud platforms, and architecture design.
  • Applied AI & Automation: Intelligent workflow automation, document processing, computer vision, and custom machine learning integrations.
  • Robotics & IoT: Embedded firmware, micro-controller solutions, sensor networks, hardware prototypes, and robotics kits.
  • Technology Education: Practical coding workshops, STEM robotics curriculums, and hands-on institutional bootcamps.

Informational content on this website does not constitute a self-executing contract. All client engagements are formalized through dedicated proposals, statements of work, or service agreements.

4. User Responsibilities

When contacting us or engaging our team for development, you agree to:

  • Provide true, accurate, and current information regarding your organization and project scope.
  • Ensure you possess all necessary rights, licenses, and permissions for any third-party software, data, or media provided to us.
  • Safeguard the confidentiality of any test credentials, staging URLs, or API keys issued during project collaboration.
  • Provide timely feedback and milestone sign-offs necessary for the progress of your project schedule.

5. Project Engagement

All client projects are executed under a mutually agreed Scope of Work (SOW), Project Proposal, or Master Services Agreement (MSA).

The SOW will explicitly define project milestones, technical deliverables, delivery timelines, quality assurance criteria, and client review windows. Any modifications or scope expansions requested after contract finalization will be managed through documented Change Requests (CRs).

6. Payments and Refunds

Payment terms, deposit schedules, and milestone releases are specified in the individual contract or invoice issued by K.N.Erve Technologies Pvt. Ltd.

  • Invoices are due within the payment window specified on the invoice (typically 15 to 30 days).
  • All statutory taxes (such as VAT or applicable TDS in Nepal, or international wire transaction charges) will be handled as stipulated in the agreement.
  • Unless explicitly agreed otherwise in writing, payments made for completed milestones and engineering sprints are non-refundable.

7. Intellectual Property

We uphold strict respect for intellectual property rights:

  • Client Deliverables: Upon receipt of full settlement for all agreed milestones, full ownership rights to bespoke custom software, deliverables, and designs created for the client are assigned or licensed in accordance with the project contract.
  • Pre-Existing Company IP: K.N.Erve Technologies Pvt. Ltd. retains all right, title, and interest in its pre-existing proprietary tools, modular starter frameworks, internal libraries, algorithms, and educational materials.
  • Website Content: All logos, branding assets, artwork, UI layouts, and written editorial content on this site are protected by copyright and intellectual property laws and may not be copied or repurposed without written authorization.

8. Confidentiality

We treat all client business ideas, proprietary source code, databases, product roadmaps, and commercial records with the strictest confidentiality.

Neither party shall disclose, reproduce, or transfer confidential information shared during discovery calls or project implementation to third parties without prior written consent, except where required by law or to bound subcontractors subject to non-disclosure obligations.

9. Limitation of Liability

To the maximum extent permitted by applicable law, K.N.Erve Technologies Pvt. Ltd. and its directors, engineers, and employees shall not be liable for any indirect, incidental, special, punitive, or consequential damages (including loss of revenue, anticipated profits, business interruption, or data corruption) arising out of your use of our website or services.

In no event shall our total aggregate liability for all claims arising out of any specific project exceed the total fees paid by the client under the applicable statement of work.

11. Changes to These Terms

We reserve the right to revise or update these Terms of Service at our sole discretion. Any changes will be published on this page with an updated "Last Reviewed" date.

By continuing to access or use our website and services after revisions become effective, you agree to be bound by the updated terms.

12. Governing Law

These Terms of Service and any contractual disputes arising out of your relationship with K.N.Erve Technologies Pvt. Ltd. shall be governed by, and construed in accordance with, the laws of Nepal.

The parties agree to attempt in good faith to resolve any dispute through amicable mutual discussions. If a resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of Kathmandu, Nepal.

13. Contact Us

For any questions regarding these Terms of Service, you can reach us at:

Email

connect@knervetechnologies.com

We usually reply within 24 hours.

Phone

+977 981-8313199

Available during business hours.

Location

Kathmandu, Nepal

Remote collaboration available worldwide.

Our Commitment

We aim to maintain a professional, transparent and fair relationship with all our clients, partners and website visitors.

  • Clear and honest communication
  • Defined scope and expectations
  • Respect for intellectual property
  • Confidentiality and data security
  • Long-term, value-driven collaborations

Have Questions?

If you have any questions about these Terms of Service or our services, feel free to contact us.

Collaboration & Trust

Let's Build Something Great Together

Have a project in mind? We'd love to discuss how we can work together under clear and transparent terms.